With any luck, though, you'll be granted your refund.ĭo note that Steam Support generally take between 2-7 days to respond.
Do so politely and calmly, as you must remember there is a "No refunds" policy that you agreed to in the SSA, so they are more than within their rights to simply deny it. When creating a new Support ticket, be sure to fully explain what you have tried, that none of it worked and that you are requesting a refund on the item. Steam Support requires a seperate log in, so you'll need to create one there. You'll need to speak to Steam Support about this. Steam has a "No refunds" policy, but reviewing on a case-by-case basis they do sometimes offer refunds. Maybe your computer just doesn't meet the minimum requirements after all it doesn't mention MOBILITY Radeon, just "standard" Radeon, on the system requirements.
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